Your privacy matters to us. This Privacy Policy explains exactly what personal data epicjili collects, why we collect it, how it is used and protected, and what rights you hold over your own information as a player in the Philippines.
Six core principles that guide how epicjili handles your personal data — the full legal text follows below.
epicjili collects personal data limited to what is necessary for account creation, identity verification, payment processing, and the provision of gaming services — nothing more.
All personal data transmitted between your device and epicjili servers is protected by 256-bit SSL/TLS encryption. Sensitive data at rest — including payment details — is encrypted using industry-standard protocols.
epicjili does not sell, rent, or trade your personal information to third-party advertisers, data brokers, or any party for commercial gain. Your data is yours.
This policy is drafted in compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and its implementing rules. Your rights under Philippine law are fully respected by epicjili.
You have the right to access, correct, restrict processing of, and request deletion of your personal data held by epicjili, subject to our legal retention obligations.
We share your data only with trusted service providers essential to platform operations — payment processors, KYC vendors, and game providers — all bound by strict data processing agreements.
This Privacy Policy ("Policy") is issued by epicjili ("epicjili," "we," "us," or "our") and applies to all personal data collected through the epicjili online gaming platform accessible at epicjili.app and through any related services, features, communications, or customer support channels (collectively, the "Platform").
This Policy is intended to give you — as a registered or prospective player of epicjili — a clear and honest account of how your personal data is handled. It has been prepared in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA") of the Philippines, its Implementing Rules and Regulations, and other applicable data protection standards.
By creating an account on epicjili or otherwise providing your personal data to us, you acknowledge that you have read and understood this Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree to this Policy, please do not register an account or use the Platform.
Plain English note: This document tells you exactly what data we collect about you, why we need it, who we share it with, and how you can ask us to change or delete it. We've tried to write it in clear language while still meeting the legal requirements of Philippine data protection law.
For the purposes of the Data Privacy Act of 2012, epicjili acts as the personal information controller in respect of the personal data collected through the Platform. This means that epicjili determines the purposes and means of processing your personal information.
Certain processing activities are conducted by third-party personal information processors — for example, payment processors and KYC verification vendors — who act strictly on epicjili's instructions and under contractual data processing obligations. These relationships are described further in Section 6 of this Policy.
For all data-related enquiries, you may contact epicjili's designated Data Privacy Officer through the support channels listed in Section 15.
epicjili collects personal data through several channels: directly from you when you register, make deposits, or contact support; automatically through your use of the Platform; and, in limited circumstances, from third-party verification providers. The categories of data collected are as follows:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender | Account registration, age verification (21+), KYC |
| Contact Data | Philippine mobile number (+63), email address | Account verification, OTP delivery, support communications |
| Address Data | Province, city, barangay, postal code | KYC, regulatory reporting, fraud prevention |
| Government ID Data | ID type, ID number, ID image (PhilSys, SSS, UMID, passport, driver's license) | KYC identity verification required before withdrawals |
| Financial Data | GCash number, Maya account name, bank account name/number (for verified payout methods) | Deposit processing, withdrawal disbursement |
| Account Credentials | Username, hashed password | Account access and security — passwords are never stored in plain text |
| Data Category | Examples | Purpose |
|---|---|---|
| Device and Technical Data | IP address, device type, operating system, browser type and version | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Pages visited, games played, session duration, bet history, win/loss records | Responsible gaming monitoring, account management, analytics |
| Transaction Data | Deposit amounts, withdrawal requests, bonus activity, timestamps | Account management, regulatory compliance, dispute resolution |
| Cookie and Tracking Data | Session cookies, analytics identifiers | Platform functionality, user experience improvement (see Section 10) |
Where required for KYC and fraud prevention, epicjili may receive identity verification results from licensed third-party verification providers. We may also receive limited data from payment processors confirming the successful completion of transactions. epicjili does not purchase data from data brokers or marketing aggregators.
Under the Data Privacy Act of 2012, epicjili is required to identify a lawful basis for each category of personal data processing. The bases on which epicjili relies are as follows:
epicjili uses personal data collected from you for the following purposes:
Where you have consented, epicjili may send you promotional communications about new games, bonus offers, and platform updates. You may opt out of marketing communications at any time through your account settings or by contacting support — this does not affect transactional or account-related communications.
epicjili does not sell, rent, or trade your personal data to third parties for commercial purposes. We share your data only with the following categories of recipients, and only to the extent necessary for the stated purpose:
To facilitate deposits and withdrawals, relevant financial data (such as your GCash number or bank account details) is shared with our payment processing partners — including GCash, Maya, and Philippine bank networks — strictly for transaction execution purposes.
Identity documents and associated data submitted during KYC are shared with licensed third-party verification service providers for the sole purpose of confirming your identity and age. These providers are contractually bound to use your data only for verification and to maintain appropriate security standards.
Limited technical identifiers (such as a player session token) are shared with game providers — including JILI Games and other licensed studios — to facilitate game access and record keeping. Full identity data is not shared with game providers.
epicjili may disclose personal data to relevant government authorities, regulatory bodies, or law enforcement agencies where required to do so by applicable Philippine law, court order, or regulatory direction — including disclosures required under AML legislation.
In limited circumstances, personal data may be shared with legal advisers, auditors, or other professional consultants engaged by epicjili, where necessary and subject to confidentiality obligations.
epicjili will never ask you to share your personal data — including your ID documents or financial details — through unofficial channels such as social media, third-party messaging apps, or unofficial websites. All data collection occurs through official epicjili Platform channels only.
Some of the service providers used by epicjili — including game providers and certain technical infrastructure partners — may process data in jurisdictions outside the Philippines. Where such transfers occur, epicjili ensures that appropriate safeguards are in place, including:
If you would like further information regarding international transfers affecting your data, please contact our Data Privacy Officer through the channels listed in Section 15.
epicjili retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal and regulatory obligation |
| KYC documents | Duration of account + 5 years after closure | AML compliance, PAGCOR requirements |
| Transaction records | 7 years from the date of transaction | Financial regulatory compliance |
| Support communications | 3 years from last interaction | Dispute resolution, quality assurance |
| Marketing consent records | Until consent is withdrawn + 2 years | Proof of consent |
| Technical/log data | Up to 12 months | Security and fraud monitoring |
When the applicable retention period expires, personal data is securely deleted or anonymised in a manner that prevents re-identification. Where data is required for the resolution of an active dispute, the relevant data will be retained until the dispute is fully resolved.
epicjili implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
No security system is impenetrable. In the unlikely event of a data breach that poses a risk to your rights, epicjili will notify affected players and the National Privacy Commission (NPC) in accordance with the Data Privacy Act's breach notification requirements.
epicjili uses cookies and similar tracking technologies to operate the Platform and improve your experience. The following types of cookies are used:
These cookies are essential for the Platform to function. They maintain your login session, remember your preferences within a session, and enable secure access to your account. These cookies cannot be disabled without disrupting Platform functionality.
These cookies remember your preferences — such as language settings and game lobby filters — between sessions to improve your experience on return visits.
epicjili uses internal analytics tools to understand how the Platform is used in aggregate — which pages are visited, how long sessions last, and where technical issues occur. Analytics data is aggregated and does not identify individual players.
Non-essential cookies can be managed through your browser settings. Disabling certain cookies may affect the functionality of the Platform. epicjili does not use third-party advertising cookies or tracking pixels that share your behaviour data with external advertisers.
The epicjili Platform is strictly restricted to individuals who are 21 years of age or older, consistent with applicable Philippine gaming regulations. epicjili does not knowingly collect or process personal data belonging to persons under the age of 21.
Where epicjili has reason to believe that personal data has been submitted by or on behalf of a person under 21 — including during the registration process — the account will be suspended immediately and the data will be deleted following standard verification procedures. Any funds deposited by an underage user will be returned to the originating payment method.
If you believe that a minor has created an account on epicjili, please notify our support team immediately through the channels listed in Section 15.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by epicjili. You may exercise any of these rights by contacting our Data Privacy Officer as described in Section 15:
You may request a copy of the personal data epicjili holds about you, along with information on how it is processed.
You may request correction of inaccurate or incomplete personal data held by epicjili. Some corrections require identity re-verification.
You may request deletion of your personal data where processing is no longer necessary, subject to epicjili's legal retention obligations.
You may object to processing of your data for direct marketing purposes at any time. Objection to other processing may be subject to overriding legitimate grounds.
Where technically feasible, you may request your personal data in a structured, commonly used, machine-readable format for transfer to another service.
You may request temporary restriction of processing where you contest accuracy, object to processing, or require data for legal claims.
epicjili will respond to verified data rights requests within 30 calendar days of receipt. Complex requests may require an extension of up to an additional 30 days, in which case you will be notified of the extension and the reasons for it.
To exercise any of these rights, please contact epicjili support via live chat or email with the subject line "Data Privacy Request." You may be asked to provide identity verification before the request is processed.
epicjili may send you promotional communications — including information about new games, bonus offers, and platform updates — where you have given your explicit consent to receive such messages. Marketing communications may be sent by SMS to your registered +63 number or by email.
You may withdraw your consent to receive marketing communications at any time by:
Withdrawing marketing consent does not affect transactional communications related to your account — such as deposit confirmations, withdrawal notifications, and security alerts — which will continue to be sent as necessary for account management.
epicjili reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the Platform's features. Material changes to this Policy will be communicated to you by notice posted prominently on the Platform or by message to your registered contact details, prior to the changes taking effect.
The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the Platform following notification of changes constitutes your acceptance of the revised Policy.
For all privacy-related enquiries, data rights requests, or concerns regarding the handling of your personal data by epicjili, please contact us through the following channels:
If you believe that epicjili has not adequately addressed your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines — the authority responsible for administering and enforcing the Data Privacy Act of 2012. Information on how to file a complaint with the NPC is available through official Philippine government channels.
This Privacy Policy was last updated in January 2026 and supersedes all previous versions. The current version is always available on the epicjili Platform.
Your data is protected, your identity is verified, and your privacy rights are upheld. Join thousands of Filipino players enjoying a fair, secure, and responsible gaming experience at epicjili.
21+ only. Play responsibly. Gambling involves risk — never bet more than you can afford to lose.